Welcome to NIB
Efficient, WhatsApp-enabled, AI-powered information services when customers and stakeholders need it. They can chat with the NIB AI Customer Service Assistant or easily reach a human for more complex requirements.
Business Registration
Comprehensive information on business registration process and requirements. The AI Assistant provides links to the EBIRD and other important documents on the NIB website directly via WhatsApp.
Investment Promotion
Easy access to multiple investment sector profiles, investment project concepts and other relevant documents on NIB website directly to customer's phone.
Human Support
Automate escalations to NIB teams, when the public needs a real person or when the issue is deemed important or critical for human intervention.
Fees and Tariffs
Full transparency on schedule of Government of Sierra Leone Fees and Tariffs across various investment sectors. These include license fees, operating tariffs and other important fiscal information.